Governance & Compliance Documentation

1. Data Controller Identification

The data controller responsible for the processing of personal data collected through this website is SummitDigitalForge, registered at C. Cami del Roig 19, Palafolls, Barcelona, Espana. All inquiries regarding data processing should be directed to [email protected].

2. Legal Basis for Processing

SummitDigitalForge processes personal data under the following legal bases as defined by Regulation (EU) 2016/679 (General Data Protection Regulation):

• Article 6(1)(a) — Consent: When you voluntarily submit information through our contact forms or subscribe to communications.
• Article 6(1)(b) — Contractual Necessity: When processing is required to fulfill a contract or pre-contractual measures at your request.
• Article 6(1)(f) — Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving service quality and ensuring website security.

3. Categories of Personal Data Collected

SummitDigitalForge may collect the following categories of personal data:

• Identification data: full name, email address, telephone number.
• Communication data: messages, project descriptions, and correspondence submitted through contact forms.
• Technical data: IP address, browser type and version, operating system, referring URLs, and page interaction timestamps.
• Cookie data: session identifiers and essential navigation cookies (see Cookies Policy).

4. Purpose of Data Processing

Personal data is processed for the following specific purposes:

• Responding to inquiries and establishing business communications.
• Executing agreed-upon service contracts and delivering requested digital services.
• Ensuring website security, preventing fraud, and maintaining system integrity.
• Complying with legal obligations under Spanish and European Union law.

5. Data Retention Period

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for a maximum of 12 months from the date of submission. Contract-related data is retained for the duration of the business relationship and for up to 5 years thereafter, in accordance with Spanish commercial and tax record-keeping obligations.

6. Data Recipients and Transfers

SummitDigitalForge does not sell, rent, or trade personal data to third parties. Data may be shared with:

• Technical service providers (hosting, email) operating within the European Economic Area (EEA).
• Legal advisors or regulatory authorities when required by law.

No personal data is transferred to countries outside the EEA without appropriate safeguards as defined by Chapter V of the GDPR.

7. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access (Article 15): Request a copy of the personal data held about you.
• Right to Rectification (Article 16): Request correction of inaccurate or incomplete data.
• Right to Erasure (Article 17): Request deletion of your personal data where no overriding legal obligation requires its retention.
• Right to Restrict Processing (Article 18): Request limitation of processing in specific circumstances.
• Right to Data Portability (Article 20): Receive your data in a structured, commonly used, machine-readable format.
• Right to Object (Article 21): Object to processing based on legitimate interests.

To exercise any of these rights, contact [email protected]. Requests will be addressed within 30 days.

8. Supervisory Authority

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are used to store basic information about your browsing session and preferences.

2. Cookies Used by SummitDigitalForge

This website uses only essential technical cookies necessary for the correct functioning of the site:

• sdf_cookie_consent: A localStorage entry that records your cookie acceptance preference. This prevents the consent banner from reappearing on subsequent visits. Expires after 365 days or upon manual browser data clearance.

SummitDigitalForge does NOT use:

• Third-party analytics cookies (Google Analytics, Hotjar, etc.).
• Advertising or remarketing cookies.
• Social media tracking pixels.
• Behavioral profiling or cross-site tracking mechanisms.

3. Legal Basis for Cookie Usage

Essential cookies are deployed under Article 6(1)(f) of the GDPR (legitimate interest) and do not require explicit consent under the ePrivacy Directive (Directive 2002/58/EC) as they are strictly necessary for the provision of the service requested by the user.

4. Managing Cookies

You may control and delete cookies through your browser settings. Blocking essential cookies may impair website functionality. For instructions on managing cookies in your specific browser, consult your browser's documentation or visit allaboutcookies.org.

1. General Refund Terms

SummitDigitalForge provides digital services including but not limited to web development, design, consulting, and digital marketing. All service engagements are governed by the following refund structure:

2. Pre-Project Cancellation

If a project is cancelled before any work has commenced, a full refund of any advance payment will be issued within 14 business days. Cancellation must be communicated in writing to [email protected].

3. Mid-Project Cancellation

If a project is cancelled after work has commenced but before delivery:

• Payments for work completed up to the point of cancellation are non-refundable.
• Any advance payment exceeding the value of work completed will be refunded proportionally within 14 business days.
• Work completed and delivered up to the cancellation date remains the property of the client.

4. Post-Delivery Disputes

If delivered work materially deviates from the agreed scope as documented in the project specification, SummitDigitalForge will, at its discretion:

• Remedy the deviation at no additional cost within a reasonable timeframe.
• Issue a partial refund proportional to the deviation severity.

Disputes must be raised in writing within 14 days of delivery. Claims submitted after this period will be evaluated on a case-by-case basis.

5. Non-Refundable Items

• Third-party costs incurred on behalf of the client (domain registrations, hosting fees, licensed assets).
• Work completed under approved change orders or scope expansions.
• Consulting and advisory sessions that have been delivered.

6. Refund Process

All refund requests must be submitted via email to [email protected] with the subject line "Refund Request — [Project Name]". Refunds are processed via the original payment method within 14 business days of approval.

1. Agreement to Terms

By accessing the website and/or engaging the services of SummitDigitalForge, located at C. Cami del Roig 19, Palafolls, Barcelona, Espana, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access the website or engage our services.

2. Scope of Services

SummitDigitalForge provides digital agency services including but not limited to: web development, UI/UX design, e-commerce solutions, SEO optimization, cloud infrastructure, copywriting, analytics, social media management, and video production. The specific scope, deliverables, timeline, and pricing for each engagement are defined in individual project agreements or statements of work.

3. Client Obligations

The client agrees to:

• Provide accurate and complete information necessary for project execution.
• Respond to requests for feedback or approvals within agreed-upon timelines.
• Ensure they have the legal right to provide any content, branding materials, or assets submitted for use in the project.
• Make payments according to the agreed schedule.

4. Payment Terms

Unless otherwise agreed in writing:

• A 50% advance payment is required before project commencement.
• The remaining 50% is due upon project delivery and before final asset handover.
• All prices are quoted in Euros (EUR) and are exclusive of applicable VAT unless stated otherwise.
• Late payments incur a statutory interest rate of 8% per annum, plus a fixed recovery fee of EUR 40 as per Directive 2011/7/EU on late payments.

5. Intellectual Property

Upon full payment, all intellectual property rights for the final deliverables are transferred to the client. SummitDigitalForge retains the right to showcase completed work in its portfolio unless the client explicitly objects in writing. Pre-existing tools, frameworks, libraries, and methodologies used during project execution remain the property of SummitDigitalForge.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the business relationship. This obligation survives the termination of the agreement for a period of 3 years.

7. Limitation of Liability

SummitDigitalForge's total aggregate liability for any engagement shall not exceed the total fees paid by the client for the specific project giving rise to the claim. SummitDigitalForge shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunities.

8. Termination

Either party may terminate a project agreement with 14 days' written notice. In the event of termination, the client is obligated to pay for all work completed up to the date of termination. SummitDigitalForge reserves the right to terminate a project immediately if the client breaches material obligations, including non-payment.

9. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Spain and the European Union. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.

10. Modifications

SummitDigitalForge reserves the right to modify these Terms of Service at any time. Changes take effect upon posting to the website. Continued use of the website or services after modification constitutes acceptance of the revised terms.